Shipping policy
Processing Time
Shipping rates vary depending on the selected shipping method, the destination, and the weight of the package. You can view the shipping cost during the checkout process before finalizing your order.
Orders are typically processed within 2 business days after they are placed excluding holidays. Orders placed after 1PM EST will be processed the following business day.
We offer USPS shipping which takes only 2-4 days for delivery.
Please note that these estimated delivery times are based on business days and do not account for weekends or holidays.
Shipping Rates
Shipping rates vary depending on the selected shipping method, the destination, and the weight of the package. You can view the shipping cost during the checkout process before finalizing your order.
Shipment Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package's journey.
If you have any questions or concerns regarding your order, shipment, or other details, please feel free to reach out to us. We are here to help.
Lost or Stolen Packages:
While we take every precaution to ensure your order arrives in perfect condition.We are not responsible for wrong addresses or lost packages, however, we will assist in any way that we can.
Incorrect or Incomplete Addresses:
If a package is returned to M’Elyon Organics due to an incorrect or incomplete shipping address provided by a customer, the customer was not home for delivery or if the package exceeded the maximum amount of time to be held at a pick-up location, the customer will be responsible for the redelivery costs.
M’Elyon Organics is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer; no refunds will be provided if any parts of the address are incorrect.